Heating, cooling & air-con in the Inner North, Melbourne
Cold Melbourne winters and tight terraces make Inner North climate work a heating-and-split-system game — and a cold snap makes the phone impossible to keep up with.
Climate work in the Inner North is shaped by Melbourne's winters as much as its summers. Heating is the bigger story here — ducted gas, hydronic and split-system heating carry households through long cold months, and the first hard cold snap kills off the oldest units exactly when everyone needs them. Tight Victorian terraces and apartments through Brunswick, Fitzroy and Carlton are hard to retrofit with ducting, so high-wall splits and multi-head systems are the bread and butter, with heritage limits on where the outdoor unit can sit.
When that first cold week — or the first 35°C day — hits, inbound calls spike faster than any small business can answer. By the weekend the voicemail is full and the install and breakdown work has gone to whoever picked up.
Synthly gives Inner North heating and cooling businesses a website that ranks for your suburbs and an AI Assistant that answers every call in under two seconds, sorts a breakdown from an install quote, discloses your diagnostic fee, and books it into your calendar — even when every other line is ringing.
Built for splits, heritage siting and apartments
Terrace and apartment installs in Northcote, Thornbury and Brunswick East need careful siting for the outdoor unit and often a body-corporate or heritage nod. Your AI Assistant captures property type, room size and access so you quote the right system, not a guess.
Keeps up when the cold (or heat) hits
The first real cold snap or heatwave can triple inbound calls. Olivia answers all of them, flags genuine breakdowns — no heating with a young family or an elderly household — for priority, and books the rest, so a peak week fills your calendar instead of your voicemail.
Suburbs we cover in the Inner North
- Brunswick
- Fitzroy
- Carlton
- Northcote
- Coburg
- Thornbury
- Preston
- Clifton Hill
- Fairfield
- Brunswick East
Don't see your suburb? We target the areas you actually service — tell us where you work.
Three tiers. Most clients pick Pro.
Setup is one-off. Monthly covers hosting, AI Assistant minutes (up to fair-use), Google Business Profile management, and ongoing optimisation.
Starter
Small operators getting their first proper online presence.
+ $2,995 one-off setup
- 5-page Next.js site, mobile-first
- Google Business Profile setup
- AI Assistant · business hours
- 60-second SMS reply to form fills
- Booking integration · Cal.com / Google Calendar
- Monthly performance report
Pro
Established trades ready to capture every lead, day or night.
+ $4,995 one-off setup
- Everything in Starter
- AI Assistant · 24/7 with after-hours pricing
- Suburb-level SEO targeting
- Job triage scripts (emergency / standard / quote)
- SMS quote follow-up sequences
- Live call summary text to your phone
- Priority support (4-hour AU business hours)
Command Centre
Multi-staff businesses with CRM integration and serious SEO depth.
+ $8,995 one-off setup
- Everything in Pro
- CRM integration (ServiceM8, Tradify, Pipedrive, HubSpot)
- Multi-technician dispatch routing
- Suburb-level SEO targeting at scale
- Monthly content + GBP post programme
- Quarterly strategy review
- Dedicated AU account manager
No pitch deck. No pressure.
We'll call your business after hours, show you exactly what your customers hear today, then walk you through what Synthly would do differently.
- 30-day money-back on monthly fees
- Live in 14 days
- No lock-in contracts
Book by email or phone
Reach us directly and we'll lock in your 15-minute audit at a time that suits.