Capture every airconcallWin every suburb search.
Synthly builds HVAC businesses a website that ranks for "aircon repair [suburb]" searches and an AI receptionist that triages priority-heat jobs, qualifies install enquiries, and books everything into your calendar 24/7.
The aircon job goes to whoever answers at 38°C.
Summer hits and your phone explodes. By midday Saturday your voicemail's full, callers have moved to the next listing, and you've missed $20k of service work. Off-season, the install quote leads slip too. Synthly handles both.
Saturday 1:17pm. 38°C outside. Two very different afternoons.
Same heatwave. Same suburb. Same job. The only thing that decides who books it is who picks up first.
- 1:17pmCustomer's ducted system stops cooling. Two kids and a baby inside.
- 1:18pmCalls you — voicemail, like the last six callers.
- 1:18pmHangs up, searches "emergency aircon repair [suburb]".
- 1:20pmBooks with the technician listed below you who answered.
- 5:00pmYour voicemail is full. 8 enquiries you'll never call back.
- MondayYou realise the install quote leads also dried up over the weekend.
- 1:17pmCustomer's ducted system stops cooling.
- 1:18pmCalls you — Olivia answers in 1.4 seconds.
- 1:18pm"Is the fan running, just blowing warm? Got kids or anyone vulnerable in the house?"
- 1:19pmPriority-heat slot offered, $220 diagnostic disclosed, accepted.
- 1:20pmBooked into your priority queue. Tech notified by SMS.
- 1:20pmSummary to you: "Booked priority, 47 Beach Rd Mentone, ducted not cooling, ETA 3:40pm. Family with baby."
Every call ends with a summary text to your phone — so you always know what's on tomorrow's run sheet.
Three real jobs. Three real bookings.
Ducted system dead on a 38°C day. New split-system install quote. Annual service booking. Watch Olivia triage priority-heat, qualify installs, and book everything without missing a beat.
Ducted system dead, 38°C outside
While you're on the tools, on another call, or asleep — Olivia answers in under 2 seconds, asks the right qualifying questions, and books the job straight into your calendar.
Every conversation here could be happening at 11pm on a Sunday or during the lunch rush. Every one of them, before Synthly, would have gone to voicemail — and then to your competitor.
The job goes to whoever picks up first.
"First heatwave Synthly was live, Olivia booked 23 priority callouts in two days. We physically couldn't have answered them all ourselves. About $14k of work that would have been completely missed."
— Early access · Bayside Melbourne HVAC
Olivia · AI Receptionist
Live on (02) 8000 0000
Real jobs in. Time-wasters out.
Olivia asks the same qualifying questions you would — politely, every time. Genuine jobs go straight into your calendar. Tyre-kickers get a quote range and a polite goodbye.
"Just getting quotes for a new ducted system, comparing a few."
"AC stopped cooling, kids and a baby in the house, 38° outside."
"How much for a service?" (no other info)
"Heater not igniting, going to get cold tonight."
From form fill to booked install quote in under 2 minutes.
Customer submits your install quote form at 9:14pm. Synthly's SMS workflow takes over — reply in 60 seconds, qualified, scoped, booked. Your competitor's email auto-responder is still loading.
Reply before your competitor reads the email
The first reply wins. Synthly auto-replies via SMS in under a minute — even at 11pm — and keeps the conversation natural until it's a booked job.
No tyre-kickers eating tomorrow's run sheet
AI asks the qualifying questions and shares a tight quote range — so the booking is real before the truck rolls.
Every way a job can land — covered.
Phone, web form, SMS, GBP message, email, GBP review request. Synthly handles all of them with the same qualification logic and the same booking flow — so nothing slips through.
Phone calls
Olivia answers in under 2 seconds, day or night.
Website forms
Auto-reply in 60 seconds via SMS, then qualified to booking.
SMS enquiries
Two-way SMS with quote ranges and calendar links.
Google Business Profile
Messages and bookings answered with the same script.
Email enquiries
Triaged into your CRM with priority and quote attached.
Review follow-ups
Auto-text every completed job to ask for a Google review.
One bundle. Everything you need to stop losing jobs.
We don't sell pieces. The website without the AI receptionist is a brochure. The AI without the website is half a funnel. HVAC techs get the full system, set up in 14 days — before the next heatwave.
HVAC-specific website
5–8 pages built around the jobs you actually want: aircon repair, split install, ducted service, refrigerant work, commercial maintenance. Built in Next.js, owned by you.
Suburb-level SEO
Targeted pages for "aircon repair [suburb]", "split-system install [suburb]", "emergency ducted [suburb]" — up to 8 suburbs (Pro) or unlimited (Command Centre).
24/7 AI receptionist (Olivia)
Sub-2-second pickup. HVAC-specific script: priority-heat routing, install-vs-service triage, brand capture, refrigerant questions handled.
60-second SMS lead response
Every install quote form gets an SMS reply in under a minute. AI captures kW sizing, brand, access, books on-site quote visit.
Review follow-up automation
Every completed job triggers a Google review request 24 hours after. Most HVAC techs double their review count in 90 days — critical for heat-wave search rankings.
AU support, AU hours
Real humans on AU business hours. During heat events we monitor your AI receptionist queue actively. Outages get hour-one human response.
Three tiers. Most clients pick Pro.
Setup is one-off. Monthly covers hosting, AI receptionist minutes (up to fair-use), Google Business Profile management, and ongoing optimisation.
Starter
Small operators getting their first proper online presence.
+ $2,995 one-off setup
- 5-page Next.js site, mobile-first
- Google Business Profile setup
- AI receptionist · business hours
- 60-second SMS reply to form fills
- Booking integration · Cal.com / Google Calendar
- Monthly performance report
Pro
Established trades ready to capture every lead — day or night.
+ $4,995 one-off setup
- Everything in Starter
- AI receptionist · 24/7 with after-hours pricing
- Suburb-level SEO targeting (up to 8 suburbs)
- Job triage scripts (emergency / standard / quote)
- SMS quote follow-up sequences
- Live call summary text to your phone
- Priority support (4-hour AU business hours)
Command Centre
Multi-staff businesses with CRM integration and serious SEO depth.
+ $8,995 one-off setup
- Everything in Pro
- CRM integration (ServiceM8, Tradify, Pipedrive, HubSpot)
- Multi-technician dispatch routing
- Suburb-level SEO targeting (unlimited suburbs)
- Monthly content + GBP post programme
- Quarterly strategy review
- Dedicated AU account manager
No pitch deck. No pressure.
We'll call your business after hours, show you exactly what your customers hear today, then walk you through what Synthly would do differently.
- 30-day money-back on monthly fees
- 14-day build to live
- No lock-in contracts
Book by email or phone
Reach us directly and we'll lock in your 15-minute audit at a time that suits.